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Module

Pega GenAI in Pega Sales Automation

2 Topics

15 mins

 Visible to: All users
Beginner Pega Sales Automation '23 Generative AI English
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Learn how to use the Pega GenAI™ suggested email replies feature that helps you generate contextually relevant email responses and the add-ins that generate a post-meeting summary for Zoom and WebEx meetings.

After completing this module, you should be able to:

Generate suggested replies to customer emails by using Pega GenAI.
Generate post-meeting summary by using Pega GenAI features.

Available in the following mission:

Innovation with Pega GenAI v1

Topics

Pega GenAI in Pega Sales Automation

5 mins

Pega GenAI for email response suggestions and post-meeting analysis

5 mins

Module Quiz

5 mins

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